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Integrated Management Policy

With a focus on software development, security, and safety, BlueMatrix Technologies provides a range of technical solutions and applies big data and artificial intelligence-based solutions.

Customer satisfaction, business continuity, service delivery, and protecting the confidentiality, integrity, and availability of customers’ and businesses’ information, data, intellectual property, and information assets are all priorities for BlueMatrix, and they are ingrained as core values for the company’s prosperous operations.

Through its policies, processes, and procedures that are in line with ISO/IEC 27001:2013, ISO 22301:2019, and ISO 9001:2015 criteria, BlueMatrix has put in place an Integrated Management System (IMS) that addresses the requirements and controls related to information security, business continuity, and quality of services. The following issues are addressed by an integrated management system:

  • Efficiently oversee the quality and governance of its operations, services, and delivery, as well as the risks involved.
  • Manage all information security risks that arise from threats and vulnerabilities to information assets in an efficient manner.
  • Reduce business interruptions by managing business continuity controls effectively. These controls are tested to manage the threats to the organization’s business continuity.

The following are covered by the Integrated Management System thanks to BlueMatrix’s management:

  • Regulations, laws, and the needs of all pertinent parties are satisfied.
  • Information confidentiality is safeguarded against threats that can jeopardise business continuity by disclosing sensitive or valuable information.
  • Information is kept accurate and comprehensive by maintaining its integrity.
  • Information availability is preserved to satisfy client demands and company purposes.
  • The business strategy guides the creation, upkeep, and testing of business continuity strategies.
  • Every employee receives information security awareness training.
  • To guarantee that all information security breaches, whether real or suspected, are reported and looked into, an incident management procedure is created and put into place.
  • A risk management framework reduces risks to a manageable level.
  • The Information Security, Quality and Business continuity management systems are continually improved.
  • Appropriate resources are allocated in order to establish, implement, operate and review an effective Management Systems
  • All relevant and connected stakeholders are accountable for implementation of respective policies and procedures within their area of operation and oversee adherence by their team members.
  • Satisfy all standards connected to stake holders of the Quality of the Services supplied.
  • Supplying the structure for planning and goal-setting in order to accomplish the goals of the Integrated Management system.
  • Ensuring Defect, Time, and Budget Delivery is always free.
  • Consistently achieving high customer satisfaction
  • Locating and putting into practice top-notch technological solutions that meet the needs of our current and potential clients.
  • Build efficiency and capabilities to empower our clients and foster partnerships.
  • Establishing a work environment with high-performing teams to produce solutions and services that surpass client expectations.

The management of BlueMatrix has implemented a number of strategies to guarantee process effectiveness and ongoing improvement since they recognise the importance of continuous improvement.

For workers who have allegedly broken IMS policies and procedures, BlueMatrix will adhere to the Code of Ethics Policy and implement a proper disciplinary process.